Happiness

Ensuring your loved ones are safe and happy is the main driving force behind choosing the right type of care provision. Change in a prospective resident’s life and their family is significant, when a residential care home is sort. We understand this and support making the transition as comfortable as possible.

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Personalised

Delivering a personalised service that enables residents to keep control over their lives is our objective for all our residents at Springfield House. At the heart of this is good communication across our care team, management, resident and family members. Practical plans and ideas then provide the basis to a good care plan followed by consistent review and change. We embrace this way of working given the positive feedback we receive from residents and family members.

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Dignity

We recruit staff who have the compassionate values needed to provide dignified care and fit with our culture of delivering an outstanding service to our residents. Leadership is crucial with our Registered Manager, Danella Daniels, having authority over standards together with motivating and developing the team. We welcome and act on feedback where possible and aim to maintain a positive and happy environment for residents and staff.